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Complaints and Requests

One of the major duties of the fire prevention division is to help owners, tenants, or workers deal with fire related problems in the buildings they own, occupy, or work in. Upgrading of properties, using primarily the Ontario Fire Code as a minimum standard, is done on a continual basis to ensure exiting, containment, annunciation (alarms), and suppression equipment and assemblies are present where required by code.

Inquiries or complaints received are anonymous and will be investigated where warranted.

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